Frequently Asked Questions Regarding Our Superior Onsite Technology Services.
Computech Technology Services proudly provides complete nationwide onsite computer PC and printer repair, network, and voice and data cabling services and support nationwide throughout the entire United States. With our highly experienced, industry certified technician network of roughly 4000 technicians mobilized nationwide, we provide superior onsite technology services coverage coast to coast. We are providing this relatively detailed FAQ to quickly answer some of the most common questions regarding our onsite service offerings, and invite you to browse through the questions and answers thoroughly to familiarize yourself with our company and services, and get a better idea about who and what they cover, and how they are deployed directly to you. For additional information, to request a quote, or to schedule service, give us a call today at (859) 780-3020.
FAQ: Do You Provide Onsite Computer Repair Services?
Yes. We provide full service, complete, and superior onsite computer repair services nationwide. These services are often referred to in our industry as “Break/Fix”, “Field Engineering”, and “Smart Hands” services. Our industry certified onsite computer PC repair technicians are well versed in an extremely wide variety of makes, models, types, and PC equipment applications. From consumer level desktop and laptop PC’s to commercial workstations, enterprise servers, and retail point of sale terminals, you can be certain that we have an experienced onsite technician nearby, and a superior onsite repair solution available for you.
FAQ: What Kind of Voice and Data Network Services Do You Perform?
Our onsite voice and data network description of services can easily be as complex as the services are themselves, however, we will attempt to summarize the most common service applications to give you a better idea of our service offerings. In a nutshell, we regularly perform complete installations, configurations, troubleshooting and repair services for an extremely wide variety of business voice and data network technologies. Some of the technologies we cover are fairly standard high speed data, telecom PBX, VoIP, wireless wifi, and various other specialized networks relative to the industry that they are in, but largely similar to voice or data systems, such as fire and burglar alarm, public address, security cameras, etc. Our voice and data network technicians are highly experienced in a wide variety of protocols and network types, and can easily and quickly adapt their skills to whatever your network type or configuration may be. We specialize in commercial office, retail point of sale, hospitality services, and medical and industrial facilities, however, we also regularly perform residential network and cabling services, in addition to government locations and many others.
FAQ: Do You Offer White Label and Smart Hands Onsite Services?
Yes, absolutely. We recognize the value that our on demand services can provide to our partnered nationwide managed services providers (MSP), and we work closely with all channel partner MSP’s to ensure that their clients onsite technology service needs are completely fulfilled, quickly and professionally. We custom tailor our white label onsite computer PC and printer repair, network, and voice and data cabling services directly to our partner MSP’s service delivery scope, so they never miss an SLA, and we dispatch only our top rated, industry certified, background checked technicians to their client sites to resolve literally any onsite computer, printer, network or cabling issue they may have. Our technicians arrive onsite quickly, with no logo’s or branding, fully instructed on their customer specific professionalism and representation requirements, and provide our premium onsite services. Our Smart Hands services are provided within the same scope for MSP’s who have help desk engineers who wish to interface directly with our technicians while onsite to complete complex repairs and services. Managed service providers and our on demand, pay as you go onsite services are a perfect match to maintain the onsite coverage that your customer needs, at an affordable industry rate, everywhere nationwide. Want to be an MSP partner? Give us a call today and let us show you why so many MSP’s rely on our superior onsite white label smart hands services to keep their customers technology up and running like new! (859) 780-3020.
FAQ: Do You Provide Computer and Telephone Wiring Services?
Yes, we do. As one of our most requested services, we proudly provide absolutely superior voice and data cabling services nationwide. Often referred to in our industry as “Low Voltage Cabling”, “Inside Wiring”, and “Voice and Data Cabling”, we provide a complete on demand voice and data network cabling solution that is fast, affordable, and available everywhere, coast to coast. Our highly experienced, industry certified voice and data cabling technicians can easily perform full installations of 1 to 1000 high speed Cat5e and Cat6 ethernet or telecom (data or voice) drops in an extremely wide variety of physical location types. Whether you have an old construction existing location with network expansion needs for data, PBX, VoIP, or a new construction location needing complete inside wiring services end to end, we have you covered. Our voice and data network cabling technicians are also highly experienced with troubleshooting and repair of all existing structured cabling, so no matter what the issue is that you may have, we have the skills, tools and experience to get it fixed and back up and running like new again. We specialize in commercial office, retail point of sale, hospitality, and medical and industrial low voltage inside wiring services.
FAQ: Do You Service POS Point of Sale?
Yes. We offer complete onsite services for POS point of sale systems. Our experienced point of sale service technicians are available to perform an extremely wide variety of onsite services for retail, hospitality, and foodservice locations for a wide variety of equipment makes and models. From terminals, BOH, pin pads, printers, store voice and data networks, and low voltage data cabling services, we have all of your onsite POS point of sale needs covered, quickly and professionally. We also offer complete white label smart hands services for corporate IT help desk services needing immediate and on demand onsite technology support for their corporate and franchise locations. Our easy to schedule, affordable pay as you go onsite services platform provides the best professional location coverage you can get nationwide and coast to coast, with no monthly maintenance or service retainer fees. Give us a call today and ask about our superior nationwide onsite POS point of sale support services! (859) 780-3020.
FAQ: Do You Provide Onsite Repair Services for Printers?
We provide complete nationwide onsite installation, configuration, troubleshooting and repair services for an extremely wide variety of makes, models and manufacturers of printers and other forms handling equipment. Our highly experienced, industry certified printer repair field engineers are available from coast to coast to perform full service onsite printer troubleshooting and repairs. Whether you need maintenance kit rollers and fuser replacement or full range troubleshooting for no print errors, lines in print, or consistent paper jamming, our onsite printer repair technicians have you covered, quickly and professionally. We specialize in commercial MFP, laserjet, and thermal bar code and label printers for office and industrial locations. We also offer our full range of white label smart hands services to MSP’s and all forms handling sales, warranty and maintenance contract holders who need to provide our valuable and cost effective onsite printer services to their customers and clients.
FAQ: What Exactly is “Nationwide” Onsite Services Coverage?
Well, simply put, we have developed an incredibly strong nationwide network of over 4000 onsite computer pc and printer repair, network, and voice and data cabling technicians who are on call for all of our clients service orders, from coast to coast. Each of our technicians are strategically located in and throughout state metro areas as well as rural areas, and are available to perform full scope onsite technology services as needed and on demand for our clients. How we do it? Well, that part is proprietary, however, what we do is much more important, in that we provide extremely fast and cost effective onsite technology installations, configurations, troubleshooting and repair services, to virtually any location in the United States. We have developed incredibly strong relationships with our technicians and equally with our clients, and we oversee and manage every single work order from beginning to end, providing excellent customer service, support, and highly successful results. We have an unbeatable commitment to high quality onsite technology services, and we prove it with every completed service call. It simply couldn’t be easier or more affordable to have single source, broad reaching nationwide onsite services coverage for your location, provided quickly and professionally, exactly when and where you need it the most.
For more information about our nationwide coverage and offerings, feel free to visit some of the location links below:
Alabama | Alaska | Arizona | Arkansas | California | Colorado| Connecticut | Delaware | Florida | Georgia | Hawaii | Idaho | Illinois | Indiana | Iowa | Kansas | Kentucky | Louisiana | Maine | Maryland | Massachusetts | Michigan | Minnesota | Mississippi | Missouri | Montana | Nebraska | Nevada | New Hampshire | New Jersey | New Mexico | New York | North Carolina | North Dakota | Ohio | Oklahoma | Oregon | Pennsylvania | Rhode Island | South Carolina | South Dakota | Tennessee | Texas | Utah | Vermont | Virginia | Washington | West Virginia | Wisconsin | Wyoming